Handing Policy

Handing Time
There is a 24-48 hour processing time for all orders, with most orders sent out for delivery within 24 business hours. After we ship out the item, a tracking email will automatically sent to the email on the order to showcase that the package is ready for shipment.
Note: Orders received on Sunday or any major holiday may not ship until the following Monday. Our team works hard everyday to ensure customers receive packages as soon as possible so we greatly appreciate your patience.

Multiple Product Orders:
For a multiple product orders, we will ship all products in a package. If you want us to ship them in different packages,please just contact us,thanks.

Out-Of-Stock Products:
Sometimes,maybe there the product will out of stock about 2-3days,We will ship your product as it becomes available. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment.

Incomplete or Incorrect Address:
Please confirm your shipping address again carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until it is returned to us and the customer has paid for the cost to reship the order.
Please note Vapehy is not responsible for any and all costs associated with erroneous and incorrect address submissions inputted by the user.

Cancel Order
We will cancel your order and refund your money if we have not shipped your item out when you contact us.But I am very sorry that we will not agree cancel your order if we have already shipped the item out,thanks.